As things have been a bit crazy lately and we think it’s important for a business to be upfront and honest with it’s customers (especially with customers who are as lovely as ours!) I thought it would be a good idea to give a lil bit of an update as to what’s been going on with us.
Like I said in the previous post, we were not prepared for something like this. But, through some minor changes to our delivery rota and the very small price increases in our popular boxes we have been able to hire new staff and delivery drivers (who are all absolutely incredible and we can’t thank enough!). We are now a well oiled machine, efficient and organised with enough resource to deliver all orders on time wherever they are in our delivery area. We are now working as hard as we can to try to close the gap in our delivery calendar and should have more available delivery dates sooner. Again, thank you so so much to all of our lovely customers for their patience and understanding in regards to this.
Another issue I want to touch on is the importance of getting your order correct. We’ve received quite a few messages asking to amend and add items to orders after they have been made. This is incredibly time consuming for us (even with our extra staff) and it breaks my heart to say but we just cannot do it. So pretty please, make sure you’ve selected everything you want when you order.
Going forward we are going to work our hardest through this scary and uncertain time to get our goodies to our lovely, loyal customers all over the southwest. Especially the elderly and vulnerable. If we all work together I’m more than positive all will be ok.
Plastic has become one of the most harmful materials to our environment. From polluting oceans and harming wildlife, to filling up landfills for decades without decomposing, this material is having devastating short term and long term effects on our planet. The main culprits are the companies producing these products. Plastic is cheap, economical, and easy to mould, so …
What an honor! To be honest we’re still in shock lol! Never in a million years did we think that we would have be a finalist for such an award, absolutely blown away. We’re going to keep our fingers, toes, everything crossed and hope for the best! #supportlocal www.exeterlivingawards.co.uk Julie xxx
We love seeing our Devon farms come back to life with so much energy – spring’s in full swing! So we’ve got together with our lovely local farmers to create a new range of boxes in celebration of this joyful time of year. Named after frolicking lambs, snuffling piglets and mooing cows, these lively boxes are bursting with the springtime hustle and bustle of a sunny West …
We’ve had quite a few emails and messages from our lovely customers asking if they could have a larger fruit & veg box with their budgeting box instead of the traditional fruit, veg & salad box as the seasons have changed and the colder months are coming. We adore our customers, so we have sorted …
Update 25/03/20
As things have been a bit crazy lately and we think it’s important for a business to be upfront and honest with it’s customers (especially with customers who are as lovely as ours!) I thought it would be a good idea to give a lil bit of an update as to what’s been going on with us.
Like I said in the previous post, we were not prepared for something like this. But, through some minor changes to our delivery rota and the very small price increases in our popular boxes we have been able to hire new staff and delivery drivers (who are all absolutely incredible and we can’t thank enough!). We are now a well oiled machine, efficient and organised with enough resource to deliver all orders on time wherever they are in our delivery area. We are now working as hard as we can to try to close the gap in our delivery calendar and should have more available delivery dates sooner. Again, thank you so so much to all of our lovely customers for their patience and understanding in regards to this.
Another issue I want to touch on is the importance of getting your order correct. We’ve received quite a few messages asking to amend and add items to orders after they have been made. This is incredibly time consuming for us (even with our extra staff) and it breaks my heart to say but we just cannot do it. So pretty please, make sure you’ve selected everything you want when you order.
Going forward we are going to work our hardest through this scary and uncertain time to get our goodies to our lovely, loyal customers all over the southwest. Especially the elderly and vulnerable. If we all work together I’m more than positive all will be ok.
Big love and kisses
Julie
xxx
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Completely Plastic Free
Plastic has become one of the most harmful materials to our environment. From polluting oceans and harming wildlife, to filling up landfills for decades without decomposing, this material is having devastating short term and long term effects on our planet. The main culprits are the companies producing these products. Plastic is cheap, economical, and easy to mould, so …
We’re a Exeter Living Awards Finalist!
What an honor! To be honest we’re still in shock lol! Never in a million years did we think that we would have be a finalist for such an award, absolutely blown away. We’re going to keep our fingers, toes, everything crossed and hope for the best! #supportlocal www.exeterlivingawards.co.uk Julie xxx
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We love seeing our Devon farms come back to life with so much energy – spring’s in full swing! So we’ve got together with our lovely local farmers to create a new range of boxes in celebration of this joyful time of year. Named after frolicking lambs, snuffling piglets and mooing cows, these lively boxes are bursting with the springtime hustle and bustle of a sunny West …
New choices on all of our Budgeting Boxes
We’ve had quite a few emails and messages from our lovely customers asking if they could have a larger fruit & veg box with their budgeting box instead of the traditional fruit, veg & salad box as the seasons have changed and the colder months are coming. We adore our customers, so we have sorted …