As things have been a bit crazy lately and we think it’s important for a business to be upfront and honest with it’s customers (especially with customers who are as lovely as ours!) I thought it would be a good idea to give a lil bit of an update as to what’s been going on with us.
Like I said in the previous post, we were not prepared for something like this. But, through some minor changes to our delivery rota and the very small price increases in our popular boxes we have been able to hire new staff and delivery drivers (who are all absolutely incredible and we can’t thank enough!). We are now a well oiled machine, efficient and organised with enough resource to deliver all orders on time wherever they are in our delivery area. We are now working as hard as we can to try to close the gap in our delivery calendar and should have more available delivery dates sooner. Again, thank you so so much to all of our lovely customers for their patience and understanding in regards to this.
Another issue I want to touch on is the importance of getting your order correct. We’ve received quite a few messages asking to amend and add items to orders after they have been made. This is incredibly time consuming for us (even with our extra staff) and it breaks my heart to say but we just cannot do it. So pretty please, make sure you’ve selected everything you want when you order.
Going forward we are going to work our hardest through this scary and uncertain time to get our goodies to our lovely, loyal customers all over the southwest. Especially the elderly and vulnerable. If we all work together I’m more than positive all will be ok.
Hi Everyone! It’s all hands on deck at the Veg In A Box HQ, easily the busiest couple of months we’ve ever had! We just want to say thank you from the bottom of our hearts for all of your custom! A lot of customers have been asking if they can have their items delivered …
New in the shop this week are some fantastic items from local South West baker Hotch Potch! Endorsed by Mary Berry, these guys produce some incredible gluten free goodies and recently won Metro’s award for best gluten free pie! Beating big names like Pieminister, Clive’s and Genius! These items have to be tried to …
Due to the popularity of our Family Fortnightly Boxes, we are offering £5 off! All you have to do to redeem this offer is use the code “BUDGET18” Easy as pie! Take a look at the full range here Family Fortnightly Budget Boxes. Julie x
To be honest we’ve briefly stocked local milk in the past, but sadly its never worked out. Because of that we kinda lost interest in the idea. BUT, that all changed when we had an amazing little visit to the How Now Dairy, a wonderful Organic Dairy at Ladywell Farm, nr Ivybridge. The lovely Oliver …
Update 25/03/20
As things have been a bit crazy lately and we think it’s important for a business to be upfront and honest with it’s customers (especially with customers who are as lovely as ours!) I thought it would be a good idea to give a lil bit of an update as to what’s been going on with us.
Like I said in the previous post, we were not prepared for something like this. But, through some minor changes to our delivery rota and the very small price increases in our popular boxes we have been able to hire new staff and delivery drivers (who are all absolutely incredible and we can’t thank enough!). We are now a well oiled machine, efficient and organised with enough resource to deliver all orders on time wherever they are in our delivery area. We are now working as hard as we can to try to close the gap in our delivery calendar and should have more available delivery dates sooner. Again, thank you so so much to all of our lovely customers for their patience and understanding in regards to this.
Another issue I want to touch on is the importance of getting your order correct. We’ve received quite a few messages asking to amend and add items to orders after they have been made. This is incredibly time consuming for us (even with our extra staff) and it breaks my heart to say but we just cannot do it. So pretty please, make sure you’ve selected everything you want when you order.
Going forward we are going to work our hardest through this scary and uncertain time to get our goodies to our lovely, loyal customers all over the southwest. Especially the elderly and vulnerable. If we all work together I’m more than positive all will be ok.
Big love and kisses
Julie
xxx
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Busy, Busy, Busy!
Hi Everyone! It’s all hands on deck at the Veg In A Box HQ, easily the busiest couple of months we’ve ever had! We just want to say thank you from the bottom of our hearts for all of your custom! A lot of customers have been asking if they can have their items delivered …
Hotch Potch!
New in the shop this week are some fantastic items from local South West baker Hotch Potch! Endorsed by Mary Berry, these guys produce some incredible gluten free goodies and recently won Metro’s award for best gluten free pie! Beating big names like Pieminister, Clive’s and Genius! These items have to be tried to …
£5 Off Family Fortnightly Boxes
Due to the popularity of our Family Fortnightly Boxes, we are offering £5 off! All you have to do to redeem this offer is use the code “BUDGET18” Easy as pie! Take a look at the full range here Family Fortnightly Budget Boxes. Julie x
How Now Dairy
To be honest we’ve briefly stocked local milk in the past, but sadly its never worked out. Because of that we kinda lost interest in the idea. BUT, that all changed when we had an amazing little visit to the How Now Dairy, a wonderful Organic Dairy at Ladywell Farm, nr Ivybridge. The lovely Oliver …